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Access Request Process

Online Access Provisioning Process

The security in PeopleSoft can get very complex and huge. It comes delivered with the options to configure as many security objects as needed but nothing is delivered around being able to request access to those objects. It has been a constant struggle and pain for Organizations to come up with some sort of external processes to be able to request access (using PDF forms, ticketing systems and some are even using emails or phone calls). The lack of audit trails and the time it takes for access requests to get implemented add pressure and frustration to the already incompetent processes.

There is a bolt-on solution developed for PeopleSoft applications (Online Access Request Process) that can help solve many of the problems in this area. There are 4 major components to it:

  1. Ability to be able to configure as many Access Request forms as needed.
  2. Ability for users to submit access requests online.
  3. Obtain online approvals using AWE. One can configure as many approval steps as they need.
  4. An application engine program to auto implement the approved access requests
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Your Benefits

Here's the list of some of the key benefits:

  1. Eliminate the need for paper-based access request forms, phone calls, emails, etc.
  2. Establish a formal access request process for everyone to use Obtain online approvals
  3. Auto implement approved access requests
  4. Maintain full audit trail of all access requests through different stages of their lifecycle
  5. Reduce the potential for human errors
  6. Reduce the overall administration overhead
  7. Simplify access management

If answer to any of these is 'Yes' for your organization then this is the bolt-on you would want to check:

  1. End users don't know how to request access
  2. PDF forms, emails, phone calls are the mediums for requesting access
  3. It's not easy to answer who requested what and when in the system
  4. Access requests are sitting with approvers and/or security admins for days and manual follow ups are needed to move them forward
  5. You are not happy with the current access provisioning process(es)

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